To quote one of the intro slides:
Few people are actually skilled at interpreting traceroute. Most ISP NOCs and even most mid-level engineering staff are not able to correctly interpret a complex traceroute. This Leads to a significant number of misdiagnosed issues, false reports, etc, which flood the NOCs of networks world-wide. The false report rate is so high that it is almost impossible toThere is a lot of nitty gritty practical details in here. Even if you rarely use traceroute, you'll learn a lot from this. This is one of those rare, good presentations and papers to file away so you can refer back to it and hopefully use to enlighten others.
report a real traceroute-based issue through all the noise.
- Presentation: A Practical Guide to (Correctly) Troubleshooting with Traceroute
- The Paper: Traceroute, PDF, 20 pp
- NANOG listing for the tutorial, includes a link to a .WMV video